Useful information

Delivery Times and Costs

Shipping times

In Italy, shipments are made within 2/5 working days.

Shipping Costs

The costs vary depending on the weight of the package and its destination. The cost is visible during the order confirmation (so only after the shipping address has been entered).

In Italy, the shipping cost is €9.90, while it is free for orders over €49.

CUSTOMS DUTIES AND TAXES

Shipping to EU
All our shipments start from Italy, and if they are destined within the European Union, no customs duties, exemptions or tariffs are applied.
VAT on goods and shipping costs is applied and collected in this case.

Shipping OUTSIDE EU
For all shipments outside the EU, these costs (customs duties, exemptions, and tariffs) are due and their definition follows very variable criteria. Each nation has its own legislation and rules on the matter. Each individual state usually provides precise information online about taxation rules. In particular, Italian VAT (22%) is not applied in the transaction on the value of the goods and the value of the shipment. Normally, VAT is then requested directly upon delivery by the destination country (with a percentage autonomously established). Small value shipments are often not taxed. Finally, beyond a certain threshold (different from country to country), other costs such as duties and carrier charges are often applied as well.

For information on the amount of duties and any taxes, and the customs clearance procedures, it is advisable to contact the competent Customs Offices of the destination country.

PLEASE NOTE

We would like to inform all customers that there may be delays or inconveniences in deliveries during this period. Our staff will still be operational to provide support.

  1. All costs include VAT
  2. All shipments are made via courier with online tracking code (tracking number)
  3. Working days refer to Monday to Friday (inclusive). The counting of days starts from the day after the order.
  4. Residents abroad in countries not indicated can contact us via email (info@coltellerieberti.it) to inquire about shipping rates